Spa Etiquette

SCHEDULING AN APPOINTMENT

To schedule an appointment for your perfect treatment, please contact our SPA CLUB AT BEACH ROAD reservations team who will be able to guide you to the right choice. To ensure your preferred time and service is available, advance bookings are recommended. The spa will provide luxurious towels, robes and slippers as well as other amenities required for use during your spa visit.

ARRIVAL TIME

Please allow sufficient time before your treatment to complete a Spa Consultation Form and / or Health Questionnaire. We recommend you arrive up to 30 mins in advance of your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction of treatment time.

LADIES' POLICY

The SPA CLUB AT BEACH ROAD offers treatments for ladies in an exclusive ladies' area. Access to the indoor heated pool, steam, sauna and ice fountain at the SPA CLUB AT BEACH ROAD is only accessible to ladies over 18 years of age.

MENS' POLICY

The SPA CLUB AT BEACH ROAD offers facials, foot and spa treatments for men in an exclusive men’s area.

CHILDREN'S POLICY

Access to the SPA CLUB AT BEACH ROAD for treatments and to the facilities including the changing facilities and heat experiences are restricted to guests over 18 years of age.

CANCELLATION POLICY

A 100% charge will be incurred for any treatment cancelled less than 24 hours prior to your scheduled appointment. Late arrivals will result in a reduction of your treatment time.

SPA CLUB AT BEACH ROAD ETIQUETTE

Our SPA CLUB AT BEACH ROAD environment is one of relaxation and tranquility. Please respect all spa guests’ right to privacy and serenity. In light of this, the spa is a mobile phone, pager, camera and smoke free zone.

HEALTH CONDITIONS

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.

GIFT CERTIFICATE

An ideal gift for someone special. Please contact the SPA CLUB AT BEACH ROAD reservations team for details.

HOME CARE

To continue your spa experience at home, most products used in our treatments are available at SPA CLUB AT BEACH ROAD reception.

VALUABLES

All guests are reminded that they are responsible for their own property and belongings. SPA CLUB AT BEACH ROAD shall not be responsible for, and shall not assume any liability for any damage or loss to the property and/or belongings of any guest, however caused, including our negligence or otherwise.

PRICES

Prices are in Singapore Dollars and subject to 7% prevailing government taxes. Gratuities are not included and are welcomed at your discretion. Prices are correct at the time of printing and subject to change without prior notice.

REFUNDS

All purchases are non-refundable.

We seek your kind understanding on our policy pertaining to cancellation of appointments.

  • There will be a reminder call to all customers one day before the appointment. Kindly inform our staff should you need to reschedule your appointment.
  • Kindly inform us at least 12 hours before your appointment, after which it will be considered as a Last Minute Cancellation and one session will be deducted from your package.
  • Should you arrive late by up to 30 minutes, your appointment shall end at the original scheduled time.
  • Should you arrive late by 30 minutes or more, your appointment will be cancelled automatically and regarded as No-Show and one session will be deducted from your package.
  • We understand that there may be changes to your schedule. Kindly give 24 hour notice for any single service, 48 hours for spa packages and a week for spa parties if you need to reschedule your appointment.

INDULGENT HOURS

Monday - Sunday | 11am - 12am
(Appointment after 9pm only via prior reservations)


LATEST NEWS

SPA CLUB @ Beach Road, the newest luxury spa in the Central Business District, unveils a full suite of premium face, body, beauty and health services for the most discerning of clients. View more.

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